Privacy Policy

Effective Date: September 1st, 2025

The Blackwood Grove (theblackwoodgrove.com) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit or shop with us online.

Information We Collect

Depending on whether you purchase products or book services, we may collect different types of information.

• Order Information: Your name, billing/shipping address, email, and payment details needed to process your order.
• Communication Information: Any details you provide if you contact us directly (e.g., email inquiries, custom requests).
• Technical Information: Basic data like your IP address and browser type, used to keep our website running smoothly.
• Divination Services Information: Any personal information or questions you provide for tarot, oracle, or other divination services will be kept strictly confidential between The Blackwood Grove and you, the client.
• Astrology Services Information: Birth chart details and related personal information provided for astrology readings will remain confidential between The Blackwood Grove and you, the client. We do not store birth chart data once your service has been completed.
   

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders.
• Communicate with you about your order or respond to questions.
• Improve our website and customer experience.
• Meet legal and tax obligations.
   

Sharing of Information

We do not sell or rent your personal information. We only share limited details with trusted service providers (such as payment processors and shipping carriers) in order to complete your purchase. We may also disclose information if required by law.

Cookies

Our website may use cookies to help improve performance and provide a better shopping experience. You can adjust your browser settings to refuse cookies, but some features of the site may not work properly.

Data Retention

We keep your order information only as long as necessary for business, legal, and tax purposes. Information provided for divination and astrology readings is not stored after your service is completed.

Security

We take reasonable steps to protect your personal information, but please remember that no method of online transmission or storage is completely secure.

Your Choices

• You may contact us to update or correct your personal details.
• You may opt out of any marketing emails (if offered) by following the unsubscribe link in those emails.
   

Changes to This Policy

We may update this Privacy Policy as needed. Any changes will be posted on this page with the updated “Effective Date.”

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

The Blackwood Grove
Email: theblackwoodgroveofficial@gmail.com
Location: Connecticut, United States